Privacy Policy

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page each time you visit our website to ensure that you are happy with any changes. This policy is effective from May 2023.

What we collect?
By browsing our website we may collect your;

• Name
• Email Address
• Contact information
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
• IP Address
• Web Browser Type
• Country and Location
• Screencasting information
  
  

What we do with the information we gather?
We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:;

• Internal record keeping
• Promotional e-blasts, special offers or other information which we think you may find interesting using the email address which you will have provided
• Customised web experience according to your interests
• Improved Security
• Data on how you use our website for the improvement of our services to other customers
  
  

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Upon visiting our website for the first time you will be asked to “accept” or “decline” this cookie to be placed locally on you machine. Once accepted the cookie helps us to analyse your movements around our website and your user data associated to them.

We use this method to identify which pages are being used the most and least, this helps us improve our websites performance and provide a better user experience based on the data you provide. We only use this information for statistical analysis purposes and then the data is either stored in a secure cloud system or removed from our records.

Please note: Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Links to other websites
Our website may contain links to enable you to visit other websites of the interest more easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. This statement covers this domain only.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by getting in touch.
• We will not sell, distribute or lease your personal information to thirdparties unless we have your permission or are required to do so by law.
• We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
• You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please get in touch via the contact page. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.